Business EQ. How to Use Emotional Intelligence for Effective Business Communication

It doesn’t matter if you are an introvert or an extrovert, business communication is an essential tool for achieving success. And the foundation of effective communication is developed emotional intelligence.
In this book, all aspects of business communication are discussed: with... managers, colleagues, subordinates, and clients. Experts from Ogilvy Group Zhong Jiawei and Wen Ya explain how to effectively use the principles of emotional intelligence in work communications and share examples from their practice.

Thanks to their book you:
will learn the formula for gaining trust and building harmonious relationships based on over 50 real cases;
will understand how to win over clients, achieve mutual understanding with colleagues, and avoid common communication mistakes with management;
will improve your business communication skills for personal and career growth.