This book is your immediate assistant in the world of etiquette rules. With its help, you will effortlessly determine how to behave in various situations and how to make a favorable impression on those around you in both business and informal settings. The author of this reference book is a well-known image coach, stylist, and psychologist, Tatyana Belousova, who will help you find answers to all your questions in the field of etiquette and make life simpler and more enjoyable.